
Every time you sell a project, you’re asking a client to make a specific decision:
Pay someone else for expertise they could technically try to handle themselves.
But if you’ve never made that decision yourself, you have a blind spot. You’re asking your clients to take a leap of faith you’ve never taken yourself.
Buying and selling are the same muscle. If you’ve never flexed it, it’s difficult to confidently ask your clients to either.
That’s why I think agency owners should buy the same kind of help they sell at least once in their careers. Experiencing the buying decision gives you empathy for your clients. You understand the hesitation, the risk, the questions, and the internal debate that happen before someone commits.
More importantly, it forces you to develop a “return on investment” mindset.
You stop thinking:
“Why would someone pay this much for help?”
And start thinking:
“What would I need to get for this investment to make obvious financial sense?”
That is the foundation of value pricing.
You are not pricing your time, tasks, or deliverables. You are pricing the value of the outcome, the speed of getting there, and the risk you remove along the way.
Some agency owners struggle to sell their services because they don’t fully believe in buying services themselves. That creates a contradiction. You’re asking prospects to pay for exactly what you think they should do without. So you’ll hesitate when stating your price. You’ll over-explain. You’ll discount too quickly. And your prospects will feel the uncertainty.
Do you believe buying help is a smart investment when the expected return justifies the price? Or do you believe serious business owners should figure everything out alone? If it’s the latter, that belief is going to show up in your sales conversations, whether you say it out loud or not.
You can’t confidently sell a decision you believe people should avoid making. You cannot sell what you don’t believe in buying.
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